SysTrack focuses on the endpoint
Analyzes CPU, app crashes and Wi‑Fi quality on the user device in seconds.
Digital Employee Experience
Solving Invisible IT Issues in the DEX Era: Assista and Lakeside SysTrack
We make slowness, freezes and app crashes on end-user devices visible—building a proactive digital workplace experience.
Hybrid and remote work is no longer a temporary trend—it is part of how organizations operate. That flexibility brings new complexity for IT to manage.
Slowness, freezes and crashes while connecting from home or branch offices often never reach IT. Research shows many employees live with issues instead of opening tickets—creating hidden losses in productivity, time and morale.
Assista optimizes enterprise IT and digital workspaces with innovative solutions. With industry-leading DEX platform Lakeside SysTrack, we make those invisible problems visible.
What Is DEX?
What Is Digital Employee Experience (DEX) and Why It Matters
DEX is the quality of daily interaction between employees and their hardware, OS, business apps and network.
Traditional monitoring answers "Are servers up?" but not what happens on the user's screen. SysTrack focuses on the endpoint—analyzing CPU, crashes and Wi‑Fi quality across thousands of signals in seconds.
What happens on the user's screen?
Measures daily digital experience—not just data centre health.
Act before the ticket
Detects hidden slowness and freezes before helpdesk cases erode productivity.
Assista + SysTrack
What Assista Expertise and SysTrack IntegrationDeliver
When Assista's infrastructure and virtualization experience meets SysTrack analytics, your organization gains strategic advantages:
From Reactive IT to Proactive Management
Traditional IT often waits for tickets before acting. With SysTrack you shift to proactive operations—finding root cause before the employee notices slowness or opens a helpdesk case. Assista engineers turn that telemetry into action and resolve chronic issues before they escalate.
Build Tomorrow's Digital Workplace Today
Give employees a seamless digital environment—raise DEX maturity with Assista consulting and Lakeside SysTrack.
Request a Lakeside SysTrack Assessment