Assista - Virtualization And Consolidation Architectures

“assista” stands for “assist” in “a” class to IT services and support to the clients. assista -establised in 1999 as a vendor independent IT consultancy & support organisation - is managed by the team who has a professional background and experience in IT services business over 20 years.

...

We provide solutions by using the product of industry leaders in IT business. Our team primarily focus on virtualization technologies, storage, consolidation and desktop virtualization infrastructures. Consultancy team who carries the updated certifications from Vmware, Microsoft, Citrix, HP, Acronis provides consultancy and implemantation support to create value.

Our service team with 20 years experience on the field, also provides solutions for networking and IT security solutions. Customer satisfaction and quality of service is the key, and the next important assets we care at assista as follows; upto date competency, latest training and certification of employees and ofcourse strategic partnership with the global IT vendors.

Professional Services

VIRTUALIZATION

We offer the use of all the application advantages of virtualization technologies.

Virtualization enables organizations simplify IT infrastructures as customers create a more dynamic and flexible datacenters with industry’s leading virtualization solutions such as Vmware vsphere and Citrix XenServer platforms.

At Assista, we have partnership with leading vendors to help our customers reduce capex through server and storage consolidation and improve opex through automation, while minimizing potential lost revenue by reducing planned and unplanned downtime.

Server consolidation and desktop virtualization are the key areas that we primarily focus at assista.Our Vmware, Citrix, and Microsoft certified virtualization architects pay attention to create the best ultimate virtual infrastructure environments for to get value out of IT assets.

OUTSOURCE

The most appropriate project work and support service model for our customers is being established.

Outsourcing services enables our customers to focus on their primary businesses, while handing IT operations over to assista suppport experts. Based on the customer requirements, customer can ask for a variety of services starting from daily helpdesk hotline services upto enterprise level business project such datacenter operations, n management of network and information security. Mentioned services can be offered per man day,as well as long term support agreements.

INFORMATION SECURITY

PCI, HIPPA web browser security and Web compliance test - audit services.

Cloud based anti-virus, anti-malware security products and services.

PCI, HIPPA web browser security and Web compliance test - audit services.

Network Surveying.

Port Scanning.

Services Identification.

System Identification.

Internet Application Testing.

Router Testing.

Firewall Testing.

Intrusion Detection System Testing.

ADVISORY

You use Information Technology Infrastructures more efficiently and effectively while achieving your goals.

Organizations are to act proactively and are to shift their focus from daily operations to innovative and creative approaches in their primary business areas. Trying to keep the lights on which used to be regarded the sole job IT departments creates no innovation and reduce the value can be get out from IT infrastructures.

To enable our customers to overcome those difficulties our IT advisory team closely cooperates and collaborates with customers IT and business management. Assess the company`s infrastructure and listen to the business managers to find out where they want to go. And creates the best possible scenarios working deeply on best alternative models while providing TCO and ROI analysis, and spot short-term, mid-term and long-term projections.

Not all organizations are the same, nor the way IT can get utilized. For us, there is no shortcut or copy-paste model for businesses. So we put lot of energy to create the best modelling for the specific business need for each individual organization. And this process starts from the networking layer, including finding the best DataCenter upto ERP and/or CRM applications which suits the organization best.We provide these services aligned to customers` global IT initiatives and ITIL principles;

IT budget planning and advisory.

Business processes and SOP preparations and application advisory.

Cooperation with customers IT and business management for planning and applications. Test and workshop services.

We aim at shifting IT focus from daily IT maintenance to innovation and efficiency.

Technical Services

HELPDESK

The HelpDesk function supports day-to-day operational IT problems for employees in the customer's office or remote offices.

Helpdesk services are delivered to customers either from assista office via remote access tools, or in customers` office. Scope and coverage of helpdesk services can be stuctured and provided according to customers` infrastructure and business model needs. Recording, dispatching, evaluation, escalation, resolution and fix, and finally reporting steps are handled by Helpdesk team.

Upto date IT asset data is the key for OS and applications upgrades and annual budget and planning management, compatibility the reports are provided to customers in regular bases and the advisory reports to customer `s management team is present.

Helpdesk team can also provide services such as monitoring LAN, WAN infrastructures as part of their daily operations.

SETUP

In addition to our daily operational help desk service, we frequently install the components of our IT infrastructure in a limited time on our customers' IT systems.

Besides the daily IT operations, all organizations need to implement new systems and services frequently, so those additional system and services are to be implemented in very tight schedules. With the limited inhouse IT headcounts, organizations face challenges, this is where assista experts take part in the game and cooperate with cutomers own IT team to install, re-install, tune-up performance, apply service packs, upgrade OS and app to upto date versions and so.

Installation and provisioning services delivered to customers who goes through new office start-up projects, branch office IT infrastructure implementations as well as cutomers` current IT datacenters and end-points.

Installation and provisioning services delivered by our Professional Services and Support Services team mainly focus on the following areas:

· Server and data storage infrastructures installation services.

· Network design and appliaction.

· Disaster Recovery site operations.

· Virtualization technologies and consolidation.

WORKSHOP

Our project processes consist of analysis, design, planning, test-pilot, team building, implementation and follow-up. TEST-PILOT steps are very important in assista.

...

Project processes can be summarized as follows; Analysis, modelling, planning,test-pilot, team building, application, delivery and follow-up. And we do care about TEST-PILOT step too much. To get the results from any size of IT projects, we encourage all of our customers to pay necessary attention to testing phases. By using customers resources and in case our WorkShop environment with customers internal team, we create value to the success of projects.

Test Merkezi atölye (workshop) çalışmaları proje sürecindeki en önemli adımlardan biri olarak ekibimize ve müşterimize, projenin uygulanabilirliği ve uyumluluğu hakkında net fikirler vermekte ve süreçle ilgili yol haritasına büyük katkı sağlamaktadır.

OUTSOURCE

The most appropriate project work and support service model for our customers is being established. This can only be achieved by effective and effective use of human resources.

ASSİSTA - VIRTUALIZATION AND CONSOLIDATION ARCHITECTURES

Professional Services

VIRTUALIZATION

OUTSOURCE

INFORMATION SECURITY

ADVISORY

Technical Services

HELPDESK

SETUP

WORKSHOP

OUTSOURCE

References

LET'S START